Last updated: December 10, 2025
Ceynza (“we”, “us”, “our”) operates www.ceynza.com (the “Site”) and accompanying services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use the Services.
If there is any conflict between this Privacy Policy and our Terms of Service, this Policy will control with respect to data collection, use, and disclosure.
1. Personal Information We Collect or Process
We define “personal information” as any information linked to or identifying an individual. This does not include anonymized or de-identified data.
We may collect or process:
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- Contact details: Name, email, billing and shipping addresses, phone number.
- Financial information: Payment card or account details, transaction history.
- Account data: Username, password, preferences, settings.
- Transaction data: Products viewed, added to cart or wishlist, purchase history.
- Communications: Customer support inquiries and correspondence.
- Device & usage data: IP address, browser, device, network info, usage patterns.
2. Sources of Personal Information
We collect data:
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- Directly from you: When creating an account, placing an order, communicating, or otherwise interacting with our Services.
- Automatically: Via cookies and similar technologies when you visit or use our Services.
- From third parties: Including service providers and affiliates.
3. How We Use Your Personal Information
Depending on your interactions, we may use your data to:
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- Provide, manage, and personalize our Services.
- Tailor and improve your shopping experience.
- Communicate updates, support, and respond to inquiries.
- Facilitate secure payments and fraud prevention.
- Send marketing and promotional content.
- Comply with laws, legal requests, or enforce our policies.
4. How We Disclose Personal Information
We may share your data:
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- With service providers (e.g., payment processors, shipping companies, cloud services).
- With marketing partners for personalized promotions.
- As authorized or directed by you.
- Within our corporate group or in business transactions (mergers, asset transfers).
- For legal or safety reasons.
5. Links to Third-Party Sites
Our Services may include links to external websites. We are not responsible for their practices-review their privacy policies before use.
6. Children’s Privacy
Our Services are not intended for children under the age of majority. We do not knowingly collect information from minors.
7. Security & Retention
We retain personal data as needed to provide services, comply with legal obligations, resolve disputes, or enforce our policies. While we strive to protect your information, no system is completely secure.
8. Your Rights & Choices
Depending on your location, you may have rights including:
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- Accessing, correcting, or deleting your data.
- Objecting to or restricting processing.
- Withdrawing consent where applicable.
- Opting out of marketing communications.
- Requesting data portability.
You may exercise these rights by contacting us. Identity verification may be required.
9. Complaints
If you have concerns about our privacy practices, please contact us directly. You may also file a complaint with your local data protection authority.
10. International Transfers
Your data may be stored or processed in locations outside your jurisdiction. We use secure, compliant methods such as standard contractual clauses where required.
11. Changes to This Policy
We may update this Privacy Policy. The “Last updated” date will reflect changes. Significant updates will be clearly posted as required by law.
info@ceynza.com
1001 S MAIN ST, STE 500, KALISPELL, MT 59901
